Thom is a passionate believer in clear communication. He’s a teacher who knows
what it’s like to get lost in information (it sucks) and harbors the belligerence to ask,
“how can we structure information with the user in mind?” And “why should we care?”
Thom supports organizations with classes on structuring information so people can
find it,
use it, and appreciate the experience.
Visit Info.Design, Inc.
Thom’s consultancy provides the business structure for supporting clients --
teaming Thom and others to meet organizational needs.
Explore successful process for web redesign
Discover a framework for structuring web content with the user in
mind. See results in from class/volunteer effort to reshape Federal
plain language redesign.
Are you passionate about clarity in communication?
Thom serves as Executive Director for the Center for Plain Language. In this volunteer capacity he enrolls others in a mission
to increase the usefulness and efficiency of government, legal, and business documents. Become involved.